Returns & Exchanges
All items must be returned in their original condition and packaging with the tags and hygienic liners still attached within 14 calendar days of your receipt of goods. We have the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Sale items are final sale and non-refundable. Email firstname.lastname@example.org for a return label to be emailed to you (and any other pertinent information - would you like another size? Liked the print, but want another top? Our customer service is here to suggest / help you however you need!
We are not responsible for customer returns that are damaged or lost in transit. Please allow 1-2 weeks from the time you send your order for your return to be processed. We will notify you via email once your return has been processed. Please contact email@example.com with any questions regarding status of a return.
If you would like to exchange your item, we suggest you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.