All items must be returned in their original condition and packaging with the tags and hygienic liners still attached within 7 calendar days of your receipt of goods. We have the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Sale items are final sale and non-refundable. You will be responsible for your own shipping charges. We are not responsible for customer returns that are damaged or lost in transit. We suggest using a trackable shipping service on all packages sent for return. Please allow 2 weeks from the time you send your order for your return to be processed. We will notify you via email once your return has been processed. Please contact firstname.lastname@example.org with any questions regarding status of a return.
5455 Wilshire Blvd, Suite 1200, Los Angeles, CA 90036
If you would like to exchange your item, we suggest you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.